Return & Refund Policy
Thank you for shopping with Arborique. Please read this policy carefully before making a purchase.
No Returns or Refunds
We do not offer any returns or refunds once a product has been purchased. All sales are final.
Due to the custom design and made-to-order process involving digital design and machine crafting, and quality-checked prior to shipment, so we are unable to accept returns or exchanges for any reason, including:
- Change of mind
- Dissatisfaction with style or size
- Minor imperfections due to the design nature
Please ensure you are confident in your purchase before confirming your order.
Order Issues
If there is a serious issue with your order (e.g., product arrived damaged), please contact us within 24 hours of receiving the product. We may assess the situation on a case-by-case basis.