Return & Refund Policy

Thank you for shopping with Arborique. Please read this policy carefully before making a purchase.

No Returns or Refunds

We do not offer any returns or refunds once a product has been purchased. All sales are final.

Due to the custom design and made-to-order process involving digital design and machine crafting, and quality-checked prior to shipment, so we are unable to accept returns or exchanges for any reason, including:

  • Change of mind
  • Dissatisfaction with style or size
  • Minor imperfections due to the design nature

Please ensure you are confident in your purchase before confirming your order.

Order Issues

If there is a serious issue with your order (e.g., product arrived damaged), please contact us within 24 hours of receiving the product. We may assess the situation on a case-by-case basis.